Hospitality English Course
English That Works in the Real World of Hospitality!
Build the English skills and confidence you need to communicate professionally with guests, colleagues, and international teams.
Online Course
• Hospitality-focused • Practical scenarios • Interactive learning • A2–B2
Hospitality English is Different
Working in hospitality means communicating with people from different countries, cultures, and language backgrounds every day.
You may know English, but still struggle with:
Finding the right words with guests
Understanding different accents
Handling requests professionally
Giving clear directions
Making a good first impression
Communicating during difficult situations
Speaking confidently with international guests and colleagues
Learn the English you actually need at work—not English you may never use.
WHY THIS COURSE?
It’s More Than an English Course
Hospitality-Specific
Created around real situations from hotels, restaurants, resorts and cruise companies.
Practical
Learn language you can immediately apply at work.
Interactive
Practice through videos, listening exercises, quizzes, scenarios and interactive activities.
Industry-Informed
Created by a hospitality professional with 13+ years of international hospitality experience.
WHO IS IT FOR?
Designed For
Hospitality Professionals
Improve your communication and confidence at work.
Hospitality Career Starters
Prepare for your first position in an international hospitality environment.
Hospitality Businesses
Develop the English and communication skills of your employees.
Course Preview
Take a Look Inside the Course
Module 1: Casual & Professional English in Hospitality
Module 2: Welcoming & Greeting Guests
Module 3: Handling requests & Giving Directions
Module 4: Problem Solving and Conflict Resolution
Module 5: Job Specific Vocabulary (Guest Services/ Reception)
Job Specific Vocabulary (Restaurant)
Job Specific Vocabulary (Housekeeping)
Job Specific Vocabulary (Entertainment)
Module 6: Safety & Emergency Hospitality Language
Module 7: Cross-cultural Communication in Hospitality
Module 8: Team Communication and Workplace Language
Module 9: Leadership & Career Progression
Module 10: Hospitality Job Interview (Questions & Answers)
What You'll Learn
Choose the Right Training Option for You
Training Options & Pricing
Choose the option that works best for you — whether you're developing your own hospitality career or investing in the development of your team.
Individual Learning
For hospitality professionals and career starters.
✓ 10 hospitality-focused modules
✓ Interactive online learning
✓ Listening & vocabulary practice
✓ Realistic hospitality scenarios
✓ Professional communication language
✓ Certificate of completion*
Price: €149
Corporate Training
For hotels, resorts, restaurants and cruise companies.
Corporate volume pricing:
5–9 learners — €149 per learner
10–24 learners — €119 per learner
25–49 learners — €99 per learner
50–99 learners — €79 per learner
100+ learners — Custom pricing
Corporate packages can include SCORM delivery for integration with your organization's existing LMS.
Frequently Asked Questions
-
The course is designed for learners from A2 to B2 level. The lessons and activities are designed to help learners develop practical English for real hospitality work situations.
-
No. English for Hospitality Careers is specifically focused on hospitality English. Instead of learning English in unrelated everyday situations, learners practise vocabulary, expressions and communication skills relevant to the hospitality workplace.
-
The course combines short lessons, videos, realistic dialogues, listening activities, vocabulary and grammar practice, interactive exercises and hospitality scenarios. Learners don't just study the language—they practise using it.
-
Yes. The course is designed for self-paced learning, allowing you to complete the lessons when it suits you and revisit activities when needed.
-
The course is delivered through an online learning platform, where learners can access the lessons and interactive activities from their device.
-
Yes. Hospitality companies can purchase access for their teams. Corporate options can be adapted to the size and needs of your organization.
-
Yes. The course is designed specifically for hospitality professionals and can be used as part of an organization's employee training and development program.
-
Yes. In addition to the online course, Hospitality Communications offers custom workshops and training solutions designed around your team's specific communication needs.
Still have a question?
We're happy to help.